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This label can be used to return U.K. mainland parcels up to 61cm (L) x 46cm (W) x 46cm (D) and up to 20kg in weight. If your package exceeds these dimensions return will be refused by the Post Office.

There are two delivery options available for this returns label.
- "Email it to me" - Have your returns label sent through to your email address so you can print it yourself, we will process the label and email it through to you as soon as possible. During working hours this can be as little as 30 minutes but please allow up to 48 hours.
- "Post it to my shipping address" - We will post a physical label to your shipping address. Ideal if you do not have access to a printer but it can take up to 5 working days for the label to arrive. 

To use this label affix it to the outside of your return parcel and take it to the Post Office.

N.B. This label is non refundable.

Delivery Information

U.K. customers you can order up until 2.30pm on Thursday 21st of December using Next Day Service to get your order for Christmas. Intenational customer and customers in excluded U.K. areas see our delivery page for more information on delivery timescales.

Full delivery information - click here. Summary below.

U.K. Orders over £50

Standard Delivery* - FREE - Up to 5 working days
Next Day Delivery* - £3 - Date stated at checkout
Saturday Delivery* - £6 - Date stated at checkout
*Excluded Areas - £3 - Up to 5 working days

We also deliver to over 35 countries internationally click here for more information or click 'Estimate Shipping & tax' at cart.

Returns Information

100 Day return policy! - click here

Full returns information - click here